Tech Support During Closure

Tech Support

SDPC’s Digital Learning Technical Support for students/parents is available 8:30 a.m. to 3 p.m. by calling 864-397-1185 or 864-397-1187 or visiting https://pickens.webex.com/meet/studenttech.  Schools will also communicate additional ways for students to report technical issues. On Wednesdays in April, students may drop off or pick up Chromebooks that need repair. See your school’s website for procedures for Chromebook repair.

Chromebooks 

Seniors and all elementary students must return their Chromebooks to school for the summer. Schools will begin accepting Chromebook returns on May 20 (possibly earlier for seniors). Exact times, dates, and procedures for returning your Chromebooks will be communicated by each school.


Students currently in grades 6-11 may keep their Chromebooks at home for the summer. Middle and high schools will accept Chromebooks to be turned in for repair or safekeeping if you prefer not to keep it at home. Except for 9th graders, who will trade-in their Chromebooks for a new one in August, this is the device students will have next school year.  If the device needs repair please report this to your school.  


Wi-Fi Hot Spots

All hot spots must be returned with the Chromebooks.  If you need a hot spot for virtual offerings over the summer, contact your school.  You will need special permission to have a hot spot over the summer.  


Internet Accessibility Options

 

For families who do not currently have home internet access, SDPC recommends the following options:

Charter Spectrum - Charter is offering free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 students who do not already have a Spectrum subscription. To enroll, call 1-844-488-8395.    

Hotspots - during online registration this year, parents were asked to indicate whether they had home internet access. SDPC is in the process of securing enough mobile internet hotspots for these families. Eligible parents will receive a separate email to inform them of their eligibility.  

School Parking Lots - Students can access school wifi from some of our school parking lots. Starting Friday, March 26, wifi will be accessible for any device, not just school-issued computers. Click here for directions on how to connect to school wifi. Gates to our parking lots will remain open so that students can park on our properties and access school wifi. Students will not be allowed to congregate outside their vehicles. Students seen meeting outside their vehicles will be asked to leave. Students can access wifi in the parking lots of the following schools:

  • Ambler Elementary School
  • Chastain Road Elementary School
  • Clemson Elementary School
  • Crosswell Elementary School
  • Dacusville Elementary School
  • Daniel High School
  • Easley High School
  • East End Elementary School
  • Forest Acres Elementary School
  • Gettys Middle School
  • Hagood Elementary School
  • Liberty Elementary School
  • Liberty Middle School
  • Pickens Elementary School
  • Pickens High School
  • R.C. Edwards Middle School
  • Six Mile Elementary School
  • West End Elementary School
Internet Safety

Click here for instructions on how to monitor your children's activity on their school issued devices.